Example of a training needs analysis
You work for Sky Italia in the Sky Europe Group, SkyTV. You schedule pay per view channelsand manage on demand
.You need to improve your English so that you can speak in
conference with colleagues from Israel who provide technical support for you card services.
In these conference calls you need to :
~ Handles problems with encryptions errors. Other errors can't be solved so you ask for support from Cisco.
~ Give opinions which is important for talking about issues
~ Present facts to support an argument
~ Ask for opinions as well as give them so that you can discuss problems in live production
~ Follow up emails about technical issues.
~ Check that Cisco is dealing with your problem urgently or not.
~ Comment below and join the MyEnglishTutor community or sign up for classes.
~ Have Questions?